現代電梯的電梯實時維護服務已覆蓋超過4萬臺

日前，現代電梯的電梯實時維護服務已覆蓋超過4萬臺，約占公司維修的16萬臺電梯中的25％。

代電梯的電梯實時維護服務（HRTS）可以快速響應電梯的故障。附在電梯上的傳感器將主要部件的運行狀態和狀況信息傳達給現代客戶服務中心（HCCC），其中包括自動提交報告，無接觸響應及分配維護工程師處理故障。

此外，HRTS還可以讓客戶預訂詳細檢查的時間，比如電梯使用率較低的夜間，從而按照新冠肺炎疫情期間的要求，避免面對面接觸的同時對故障進行徹底檢查。法律上也允許每兩個月和每個季度進行一次現場檢查。此外，通過采用預防性方法，對行進距離、行進頻率和故障記錄進行大數據分析，以最大程度地減少故障，從而延長電梯使用壽命并對其進行有效管理。

HYUNDAI HRTS FOR UNTACT MAINTENANCE SURPASSES 40 THOUSAND UNITS

Hyundai Elevator’s Hyundai Real Time Service (HRTS) for untact maintenance of elevators surpassed 40 thousand units. This number accounts for 25% of the total 160 thousand elevators maintained by the company.

The HRTS is a service that enables quick response to malfunctions in elevators. A sensor attached to elevators communicates the operation status and conditions of major components to the Hyundai Customer Care Center (HCCC), and the service involves the automatic filing of reports, untact response, and dispatch of maintenance engineers upon malfunctions.

In addition, detailed inspection can be conducted during hours selected by clients, such as nighttime when usage rate is low, enabling thorough inspection without the need for on-site visits where face to face contact is avoided due to COVID-19. Bimonthly and quarterly on-site inspection is also legally permitted. Also, by minimizing malfunctions through preventative methods of conducting big data analysis on travel distance, travel frequency, and malfunction records, product life extension and efficient management of elevators are made possible.